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ORDER PROCESSING
If you are in a rush or have a hard deadline, please see "EXPEDITED ORDERS" below.

TheIngredientStore is a "part-part-time" outfit. We have day jobs and children. But we love home cooked food, especially barbecue, so we find time to run TheIngredientStore in between everything else.

Products are normally processed two or three (2-3) days after receipt of your paid-in-full order but may take up to a week or more depending on inventory levels and holiday/vacation schedules. You will receive a prompt e-mail confirmation of your order.  

USPS PRIORITY MAIL
TheIngredientStore uses USPS Priority Mail as our standard method of shipping.  In our experience, Priority Mail does in fact deliver within two to three business days.  (This shipping time is additional to our processing time and means your order will be delivered in about a week from your order.)

USPS PRIORITY MAIL EXPRESS
TheIngredientStore offers USPS Priority Mail Express, a nominally "next day" delivery service, for additional postage. 

IMPORTANT NOTE:Selecting this service does not expedite order processing.

DELIVERY WARNING: USPS Priority Mail Express small print advises that shipments to "remote" locales, i.e., post offices outside major metro areas, may not be delivered the next day. In fact, USPS converts orders to "distant" ZIP codes to a TWO-DAY or even THREE-DAY shipping service without prior notice. Please consult your local postmaster for shipping estimates to your address. TheIngredientStore is not responsible for your package once it's given to the postal service!

EXPEDITED ORDERS
If you require expedited shipping of your product, please contact us in advance of your order at the email address below.  We are happy to facilitate whenever it's possible for us to help you but we can't promise unless you ask first.

LOCAL PICK UP
If you live in the Philadelphia area and want to pick up your order, please contact us first, via the email below. We really are a part-part-time business so you'll need to make arrangements in advance to meet us!

RETURNS
If you are not happy with your order just e-mail us within 30 days of receipt with your order or invoice number and we will let you know how to return the item(s). All items should be in good condition and in their original packaging please.

SHIPPING CONTACT
Send email to shipping@theingredientstore.com with any question you may have.

THE INGREDIENT STORE
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